Legal Disclosure (Act on Specified Commercial Transactions)

(Maison Shibuya)

Distributor Name Maison Shibuya
Operations Manager Aimi Shibuya
Location TA013/014, Bluewaters Island, Dubai, United Arab Emirates
Contact Information Phone: +971 58 178 0000
Email: info@maisonshibuya.ae
Business Hours Mon–Thu: 10:00 AM – 11:00 PM
Fri–Sun: 10:00 AM – 12:00 AM
Note: Inquiries received outside business hours may be responded to on the following business day.
Selling Price Prices are as displayed on each product page. Displayed prices include 5% VAT in the United Arab Emirates (UAE).
Necessary Charges Other Than Product Price Shipping Fee
・Orders under 30 AED: 10 AED
・Orders 30 AED or more: Free

Communication costs for internet connection are the customer's responsibility.
Payment Method ・Cash (COD)
・Credit Card
・Apple Pay

Note: Please check available payment methods on the checkout screen.
Payment Period ・Credit Card / Apple Pay: At the time of order confirmation
・Cash on Delivery (COD): At the time of product receipt
Delivery Time After order confirmation, products will be promptly delivered throughout the Emirate of Dubai.
Note: Delivery times are estimates and may vary due to traffic conditions, weather, or other circumstances.
Returns & Exchanges Due to the nature of food products, returns or exchanges for customer convenience are generally not accepted.

Returns or refunds will only be considered if:
・The product is defective or damaged
・An incorrect product was delivered

Please contact us within 24 hours of receiving the product. After confirmation, a refund or replacement will be arranged.
Quantity Restrictions Some products may have purchase limits. Please refer to individual product pages for details.
Product Disclaimer Product images are presented as accurately as possible; however, actual product colors may differ slightly depending on your device's display settings.
Governing Law & Jurisdiction These terms and all transactions shall be governed by the laws of the Emirate of Dubai.

Any disputes arising in connection with these services shall be subject to the exclusive jurisdiction of the courts of the Emirate of Dubai.